Privacy policy
Privacy Policy
Last updated: August 2026
TPS Collective Ltd, trading as The Prize Society (“The Prize Society”, “we”, “us” or “our”), is the controller of your personal information when you use our website and competition services.
Our website is powered by Shopify. We provide a platform through which eligible individuals can participate in our competitions through paid entry or our alternative complimentary entry route.
This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, purchase a competition entry, submit a complimentary entry, participate in a competition, win a prize or otherwise communicate with us.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Please read this Privacy Policy carefully so that you understand how we handle your personal information.
1. Personal Information We Collect
When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with The Prize Society, we may collect:
- your name, postal address, billing address, delivery address, email address and telephone number;
- account information and preferences;
- competition entry information, including paid and complimentary entries;
- answers submitted to competition questions;
- purchase, order and transaction information;
- communications you have with us;
- marketing preferences;
- information required to verify your identity or eligibility to enter or receive a prize;
- device, browser, IP address and website usage information; and
- information relating to your interactions with our website, emails and advertising.
Where you make a payment, payment information is processed by our payment providers. We do not ordinarily receive or store your complete payment card details.
We may also collect information where reasonably necessary for fraud prevention, competition administration, winner verification, prize fulfilment or compliance with our legal obligations.
2. How We Collect Your Information
We may collect personal information:
- directly from you when you purchase an entry, submit a complimentary entry, create an account, enter a competition, contact us or otherwise interact with the Services;
- automatically when you use our website through cookies and similar technologies;
- through Shopify and applications or services integrated with our store;
- through payment, verification and fraud-prevention providers; and
- from marketing, analytics and advertising providers where permitted by law.
3. How We Use Your Information
We may use your personal information to:
- provide and operate The Prize Society;
- process purchases and paid competition entries;
- receive, validate and administer complimentary competition entries;
- allocate and manage competition entries;
- administer competitions and select winners;
- verify entrant eligibility and winner identity;
- contact winners and arrange prize fulfilment;
- deliver prizes;
- manage customer accounts;
- provide customer support;
- communicate with you about your entries, purchases, account or enquiries;
- maintain appropriate competition and transaction records;
- improve the performance and functionality of our website;
- personalise your experience where appropriate;
- send marketing communications where permitted;
- detect, investigate and prevent fraud, misuse or unlawful activity;
- protect the security of our Services and customers; and
- comply with our legal and regulatory obligations.
Valid complimentary entries are administered as entries into the relevant competition and are subject to the applicable Competition Terms & Conditions.
4. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information because:
Contract — processing is necessary to provide the Services you have requested or to administer your participation in a competition.
Legal obligation — processing is necessary for us to comply with applicable laws and regulatory requirements.
Legitimate interests — processing is necessary for our legitimate business interests, including operating and improving our Services, maintaining security, preventing fraud and administering our business, provided those interests do not override your rights.
Consent — where required, we will ask for your consent, for example for certain marketing activities or the use of non-essential cookies.
Where processing is based on consent, you may withdraw that consent at any time.
5. Paid and Complimentary Competition Entries
The Prize Society offers paid competition entry and an alternative complimentary entry route in accordance with the applicable Competition Terms & Conditions.
We collect information submitted through both routes for the purpose of administering the relevant competition.
Information submitted through the complimentary entry route may be reviewed to confirm that the entry meets the requirements set out in our Competition Terms & Conditions.
Valid complimentary entries are included in the same relevant competition as paid entries and are administered as part of the same winner-selection process.
6. Competition Winners
If you win a competition, we may use your personal information to:
- verify your identity and eligibility;
- contact you;
- arrange delivery or fulfilment of your prize;
- maintain appropriate competition records; and
- comply with legal or regulatory requirements relating to the administration of competitions.
Certain winner information may be made available where required by applicable law, regulation or our Competition Terms & Conditions.
Where we wish to use additional photographs, videos, testimonials or other winner content for promotional purposes, we will handle that use in accordance with applicable data protection requirements and any permissions obtained from you.
7. Marketing & Advertising
Where permitted, we may use your personal information to communicate with you about The Prize Society, including:
- new competition launches;
- competition updates;
- promotional offers;
- abandoned checkout reminders; and
- other relevant news and announcements.
We may use service providers such as Shopify, Klaviyo, Meta and other advertising or analytics platforms to support our marketing activities.
Where consent is required, we will only send marketing communications after obtaining the appropriate consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe link contained within our communications.
Unsubscribing from marketing will not prevent us from sending essential service communications relating to your entries, purchases or account.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use our Services and, where permitted, support advertising and personalisation.
Some cookies are necessary for our website to function and do not require consent.
Where required by law, non-essential cookies, including certain analytics and advertising cookies, will only be used after you have provided the appropriate consent through our cookie consent controls.
You can manage your cookie preferences through the cookie controls available on our website. You may also be able to manage cookies through your browser settings.
9. How We Share Personal Information
We may share personal information with trusted organisations that help us provide and operate our Services, including:
- Shopify and integrated ecommerce service providers;
- payment processors;
- competition administration and winner-selection service providers;
- delivery and prize-fulfilment providers;
- email and customer communication providers;
- marketing, analytics and advertising providers;
- identity verification and fraud-prevention providers;
- IT, hosting and security providers; and
- accountants, professional advisers, regulators, courts or law-enforcement authorities where necessary or required by law.
These organisations may process information on our behalf or, in some circumstances, as independent controllers under their own privacy policies.
We do not sell your personal information for monetary consideration.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:
- administer competitions;
- process transactions;
- provide customer support;
- fulfil prizes;
- maintain appropriate business and competition records;
- prevent fraud;
- resolve disputes; and
- comply with legal, accounting and regulatory requirements.
The appropriate retention period will depend on the nature of the information, why it was collected and any applicable legal or regulatory requirements.
When personal information is no longer required, we will delete or anonymise it where appropriate.
11. International Transfers
Some of the service providers we use, including Shopify and other technology providers, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law.
This may include relying on recognised adequacy regulations or appropriate contractual safeguards for international transfers.
12. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information in certain circumstances;
- request restriction of processing;
- object to certain processing;
- withdraw consent where processing relies upon consent; and
- request transfer of certain personal information to you or another organisation.
These rights are subject to certain legal exceptions.
To exercise your rights, contact us using the details below. We may need to verify your identity before completing your request.
You will not ordinarily be required to pay a fee to exercise your data protection rights.
13. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
You are responsible for keeping any account credentials associated with our Services confidential.
14. Third-Party Services
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of third-party services before providing personal information to them.
15. Children's Privacy
The Prize Society competitions and Services are intended for individuals aged 18 years and over.
We do not knowingly permit children to enter our competitions or knowingly collect personal information from children for that purpose.
If we become aware that personal information has been collected from a child contrary to our requirements, we will take appropriate steps to delete it.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technology or applicable legal and regulatory requirements.
The latest version will be published on this page and the “Last updated” date will be amended accordingly.
17. Contact Us
For questions about this Privacy Policy, how we process your personal information or to exercise your data protection rights, please contact:
TPS Collective Ltd
Trading as The Prize Society
Email: support@theprizesociety.uk
18. Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
You can find further information about your rights and how to make a complaint through the ICO.